Building AI Products That Matter

AI Product Manager | Healthcare Tech Pioneer | Digital Transformation Leader

Transforming complex AI capabilities into elegant products that solve real-world problems. From revolutionizing digital healthcare with Avighna to leading cutting-edge media AI initiatives at Reliance, I bridge the gap between technical innovation and business impact.

About Me

Akhil S - AI Product Manager

Turning AI Vision into Market Reality

With an MBA from IIFT Delhi and a B.Tech from NIT Agartala, I've spent the last 3+ years architecting AI products that matter. My journey began with building Avighna from scratchβ€”a digital healthcare platform that grew from 2,000 to over 10,000 users under my product leadership.

Currently at Reliance, I'm pioneering AI initiatives across media and retail verticals, from content moderation systems to LLM integrations. My approach? Cut through the hype, focus on measurable impact, and build products that actually ship.

7
AI Projects Led
A*
Performance Rating
3
State of AI Reports
5
AI/ML Solutions Evaluated

Professional Journey

2024 - Present
AI Product Manager
Reliance Industries Ltd.
Leading strategic AI initiatives across media and retail verticals. Developing AI censoring solutions, content recommendation systems, and LLM integrations for JioTV Plus and other platforms.
LLM Integration Media AI ROI Analysis
2022 - 2024
Product Manager - Avighna
Reliance Industries Ltd.
Built and scaled Avighna, a digital healthcare platform, from concept to 10,000+ users. Led integrations with JioHealthHub, MyJio, and ABDM ecosystem while achieving 60% accuracy in real-world medical trials.
Healthcare Tech 0 to 1 Product ABDM Integration
2018 - 2019
Developer
Primera Labs
Developed conversational learning platform reducing course duration by 40%. Enhanced UX by cutting navigation clicks from 7 to 3, improving user engagement significantly.
EdTech Frontend Dev UX Design
2016 - 2018
Senior Executive
Fiat India Automobiles
Led quality control initiatives for Tata Nexon project, achieving β‚Ή15.46 Lakhs in cost savings. Reduced part rejection PPM from 1832 to 445 through process optimization.
Quality Control Process Optimization Kaizen

Featured Projects

Avighna Healthcare Platform
Digital Healthcare | AI Symptom Checker
Built and scaled an AI-powered symptom assessment platform from scratch. Led integrations with KareXpert, KiviHealth, C-Square, and ABDM ecosystem. Managed end-to-end flow design and Infosec reviews for healthcare data security compliance.
4+
Platform Integrations
Pre-Prod
Development Stage
End-to-End
Flow Design
AI Content Moderation System
Media AI | JioTV Plus
Developing AI-based censoring solution for JioTV Plus content compliance. Led project requirements definition, team formation, and end-to-end workflow design. Successfully demonstrated PoC with model meeting acceptance criteria for sensitive content detection.
PoC
Completed
Auto
Content Moderation
JioTV+
Platform
LLM + Clinical Decision Support
Healthcare AI | Research
Led benchmarking of Avighna CDSS combined with Large Language Models for enhanced disease prediction. Managed data preparation, model evaluation, and performance reporting. Initial benchmarks showed improved accuracy with hybrid approach.
Improved
Disease Prediction
3
Model Variations
Benchmarked
Performance
Media AI ROI Framework
Strategic Planning | Analytics
Conducted comprehensive ROI analyses for all major media AI projects, including cost-benefit breakdowns for data-driven decision-making. Created standardized prioritization framework that helped leadership identify top 3 initiatives for near-term investment.
All
Major Projects
Top 3
Prioritized
ROI
Framework
WhatsApp Healthcare Bot
Conversational AI | Healthcare
Designed and launched WhatsApp-based health assessment bot expanding Avighna's reach. Implemented multi-lingual support in Hindi and English. Created seamless conversational flows for symptom assessment via messaging.
3
Languages
24/7
Availability
Live
Status
State of AI Reports
Research | Thought Leadership
Created monthly AI intelligence reports analyzing trends across 7 industries. Provided strategic insights on emerging technologies and competitive landscape. Delivered actionable recommendations for Reliance's AI strategy.
3
Editions
7
Industries
50+
Insights

Technical Expertise

πŸ€– AI & Machine Learning

Large Language Models (LLMs) Advanced
Computer Vision Intermediate
NLP & Conversational AI Advanced
ML Ops & Deployment Intermediate

πŸ“Š Product & Analytics

Product Strategy Expert
Google Analytics 4 Advanced
ROI & Financial Modeling Advanced
A/B Testing Advanced

πŸ› οΈ Technical Skills

Python Intermediate
API Design & Integration Advanced
Azure DevOps Advanced
UI/UX Design Intermediate

Thoughts & Insights

[Article Cover Image]
The Hidden Cost of AI Hype: Why Most Enterprise AI Projects Fail
Exploring why 85% of enterprise AI projects never make it to production and how to build AI products that actually ship...
Read on Substack β†’
[Article Cover Image]
LLMs in Healthcare: Promise vs Reality
Lessons from integrating LLMs with clinical decision support systems and why healthcare AI needs a different approach...
Read on Medium β†’
[Article Cover Image]
Building 0-1 Products: A Playbook
How we scaled Avighna from concept to 10,000 users: practical lessons in product-market fit, user acquisition, and growth...
Read on LinkedIn β†’
[Article Cover Image]
The ROI Reality Check for AI Products
A framework for calculating real ROI on AI initiatives, with case studies from media and healthcare sectors...
Subscribe for Updates β†’

Let's Build Something Amazing

Get In Touch

πŸ“§
Email
akhilrajsanthosh@gmail.com
πŸ’Ό
LinkedIn
linkedin.com/in/akhil-raj-b3531453
πŸ“±
Phone
+91 8732801743
πŸ“
Location
Bangalore, India
🎯
Open to
Consulting | Speaking | Mentoring

Send a Message